Getting online
Digital access, confidence and skills.
Birmingham Community Partnership
Practical support that helps Birmingham communities move forward.
BCP designs and delivers accessible community programmes that help people build digital confidence, learn useful skills, get connected and find the right support.
We work with local organisations to reach people underserved by mainstream services, with a focus on practical next steps.
Local and practicalDesigned for accessBuilt with partners
Why BCP exists
One problem can quickly become three.
Can't get online? Applying for work or managing an appointment gets harder.
Poor housing can affect health. Money worries can affect everything. Losing a job, living with a disability, experiencing abuse or moving somewhere new can leave people isolated from the help around them.
Life gets harder when help is hard to reach.
BCP helps make that help easier to find, understand and use.
Feeling isolated
Connection, activities and routes back into community life.
Disability & neurodivergence
Support designed with disability, autism, ADHD and different access needs in mind.
Domestic abuse & VAWG
Community awareness, safe information and routes into appropriate specialist help.
Housing & homelessness
Help navigating information, services and support when housing is insecure.
Money pressure
Financial confidence, useful information and links to further help.
Work & skills
Practical help building skills and moving towards work or training.
New to Birmingham
Help finding services, opportunities and ways to take part locally.
Language & communication
Making information, activities and services easier to understand and access.
Health & wellbeing
Community outreach, useful information and routes into appropriate support.
Getting through public services
Help understanding forms, online systems, appointments, referrals and next steps.
Everyday independence
Skills and support that make everyday life easier to manage.
How we help
Practical help for everyday barriers.
Get online
Help people use technology with more confidence and get to the services and opportunities that are now online.
- Digital skills
- Online services
- Devices and connectivity
- Digital safety
- Job searching online
Build skills
Help people learn useful skills for work, independence and everyday life.
- Employability
- CVs and applications
- Life skills
- Digital skills
- Confidence
Get connected
Help people who feel cut off find activities, support and ways to take part in community life.
- Community activities
- Small groups
- Local opportunities
- Social connection
- Newcomer integration
Find the right help
Make complicated services easier to understand and help people find the right next step.
- Information
- Guidance
- Forms and online services
- Referrals
- Supported access
Live more independently
Help people build confidence and practical skills around the things they need to manage day to day.
- Disability and neurodivergence
- Money skills
- Everyday decisions
- Accessing services
- Self-advocacy
Digital inclusion
Being online isn't optional anymore.
Jobs, GP appointments, benefits, banking, council services and everyday communication increasingly happen online.
For someone without the right device, connection, skills or confidence, ordinary tasks can quickly become barriers.
We help people get online — and get something useful from it.
01
Get connected
Devices, data and routes to internet access.
02
Build confidence
Support using phones, computers and online tools.
03
Learn useful skills
Practical digital skills based on things people actually need to do.
04
Use those skills
Access services, apply for work, learn, communicate and take part.
Community connection
Loneliness often starts with something else.
Losing a job. Poor health. Disability. Caring for someone. Moving to a new country. Abuse. Not speaking much English. Not having internet access.
Whatever starts it, being cut off from other people can make everything else harder.
BCP creates simple ways for people to get involved again — through activities, learning, skills, practical support and links to other opportunities.
Cut off
Join in
Build confidence
Make connections
Move forward
Support works better when it fits the person.
Disability & neurodivergence
Services do not always work well for people with disabilities, autism, ADHD or different communication and sensory needs. BCP builds accessibility into the way activities are designed and delivered.
Domestic abuse & VAWG
People experiencing abuse can face barriers around safety, housing, money, technology and access to services. BCP can support community awareness, safe information and routes into specialist help.
Homelessness & insecure housing
When someone's housing is unstable, keeping on top of appointments, work, health and everyday life becomes much harder. BCP can help people navigate information and connect with the right services.
Newcomers & refugees
Starting again in a new place can mean learning how unfamiliar services, work, technology and community life operate. BCP can help make those first steps easier.
How BCP works
Start with what people actually need.
Listen
Understand what is getting in the way and what would genuinely help.
Keep it practical
Build a simple programme around the problem instead of making people fit the programme.
Deliver locally
Use workshops, drop-ins, small groups, outreach, digital support and practical one-to-one help where it makes sense.
See what changed
Look at whether people got access, learned something useful, made a connection or moved on to the right next step.
Areas of work
Different needs. One simple aim: make life easier to navigate.
Digital inclusion
Workshop · Digital Support
Skills & employment
Small Group · 1-to-1
Disability & neurodivergence
Workshop · Outreach
Social isolation & connection
Small Group · Outreach
Independent living & life skills
Workshop · 1-to-1
Domestic abuse & VAWG
Information & Guidance · Referral
Housing & homelessness
Information & Guidance · Referral
Newcomers & refugees
Drop-in · Outreach
Money skills
Workshop · 1-to-1
Health & wellbeing
Outreach · Referral
Information & guidance
Drop-in · 1-to-1
Access to public services
Digital Support · 1-to-1
Neighbourhood projects
Workshop · Outreach
Birmingham
A city full of opportunity should work for everyone who lives here.
Birmingham is young, diverse and full of talent. But not everyone has the same chance to benefit from what the city offers.
BCP works in communities to help close that gap — making skills, services, support and opportunities easier to reach.
That supports Birmingham's wider goals around good jobs, learning, health, inclusion, stronger neighbourhoods and a more connected city.
Growth & Prosperity
Knowledge & Opportunity
Health, Equity & Inclusion
Connected Birmingham
Our approach
Keep it useful. Keep it accessible. Learn what works.
Local
We focus on Birmingham and the barriers people face here.
Practical
People should leave with something useful: a skill, an answer, a connection or a clear next step.
Accessible
We think about disability, neurodivergence, language, digital access and other barriers from the start.
Connected
Where another organisation is better placed to help, good partnership matters.
What success looks like
Did it actually help?
That is the question that matters.
Did we reach people?
Who came, and were we reaching the communities the programme was meant for?
Did access improve?
Could people get to information, services or opportunities they could not reach before?
Did people learn something useful?
Skills, knowledge and confidence they can use afterwards.
Did people feel more connected?
More contact with people, activities and community life.
Did someone move forward?
Into work, learning, support, services or another useful opportunity.
What did people tell us?
Use feedback to improve what happens next.
Programme evidence and participant feedback will be added here as it is verified and ready to share.
How to get support
A clear next step, without the runaround.
Support depends on the activity, but our aim is simple: make it easier to understand what is available and how to take part.
See what fits
Explore activities and practical support around digital inclusion, skills, connection, independent living and access to services.
Check the details
Activities may be free and may happen in community venues, online or through outreach. Eligibility and referral requirements depend on the activity.
Take the next step
Contact BCP to ask about a programme, activity or referral. We will explain what happens next and signpost you when another organisation is better placed to help.
Work with BCP
Trying to reach people your service isn't reaching?
BCP works with councils, NHS and public services, funders, charities and community organisations on local programmes shaped around real barriers in Birmingham.
You bring the issue. We help work out what useful community delivery could look like.
Understand the need
Shape the idea
Deliver locally
Learn what worked
BCP can support work around:
Digital inclusion
Skills and employment
Social isolation
Disability and neurodivergence
Health inequalities
VAWG and domestic abuse
Housing insecurity
Newcomer integration
Financial hardship
Access to services
Neighbourhood engagement
What would make life easier to access in your community?
If you live in Birmingham, work with local communities or have a project that needs the right local partner, we'd like to hear from you.
Looking for support?
See what BCP works on and how to get involved.
Looking for a partner?
Talk to us about a community need, programme or funding opportunity.
Better access. More connection. More people able to take part.